Glossary

Term

Description

Alert Group

Grouping of related or redundant alerts based on a correlation policy

Correlation Policy

The Policy defines how to correlate alerts to create an Alert Groups

Suppression Policy

The Policy that defines how to suppress alerts (ex: alerts that escape maintenance windows)

Incident

An actionable incident that is created from an Alert Group.

Stack of Full-Stack

A service or application and associated components across all underlying layers (eg: app & infra components together)

Alert Watch

A module that provides visibility, controls, and alerts on alert noise reduction

Incident Room

A module that provides visibility, controls, and actions to root cause for faster incident resolution

MTTR

Mean Time To Resolve

MTTD

Mean Time To Detect

MTTI

Mean Time To Identify

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