Creating and Updating Suppression Policies

Suppression policy management

Follow the below steps to view and manage the Alert correlation policies.

Suppress policy:

Follow the below steps to create a 'Suppress' policy.

Click on '+' buton to create a new Suppression policy and select the policy type as 'Suppress'

Auto clear after last update (minutes): Clear the Alert automatically after defined time (if there is ‘NO’ clear / recover message for the alert) (Note: when set to ‘0’, alert will be cleared automatically if there is a clear / recover message for the same)

As shown in the below screen, Selection Criteria allows to limit the Suppress alerts policy to specific alert source (Nagios, vROps etc..) or it’s attributes (Site / application name / group of assets by asset name or IP address etc.. )

Also, select the Frequncy, to enable Suppression policy during a specific time window, for example, if it is only once or daily or weekly.

Click on 'Save' to create the suppression policy.

Suppress Flapping Alerts policy:

Follow the below steps to create a 'Suppress Flapping Alerts' policy.

Click on '+' buton to create a new Suppression policy and select the policy type as 'Suppress Flapping Alerts'

Flapping Count: Enter alert flapping count (Alert’s state transition from Active to Clear is considered as one count)

Flapping Rate Seconds: Alert flapping count rate within a given duration (in seconds)

Selection Criteria: Limit the Suppress Flapping alerts policy to specific alert source (Nagios, vROps etc..) or it’s attributes (Site / application name / group of assets by asset name or IP address etc.. )

Click on 'Save' to create Suppression policy for Flapping alerts.

Once Suppression policies are created, make sure they are in enabled state.