# ManageEngine OpManager
## Prerequisites:
This section explains on how to integrate and ingest alerts from ManageEngine OpManager Monitoring tool into CloudFabrix AIOPs platform.
ManageEngine OpManager Monitoring tool supports alert notifications via Email, SMS, Running a Command, Chat, SNMP Traps, invoking a Webhook through HTTP(s) protocol and others. CloudFabrix AIOPs platform uses webhook notification method from ManageEngine OpManager Monitoring tool to receive and ingest the alerts or events.
Supported/Qualified Versions: 12.5.201 or above
Click here for [Alert Sources](https://oiadocs.cloudfabrix.io/features-guide/alert-watch/alert-sources) to create a Webhook URL for ManageEngine OpManager Monitoring tool's alert notifications in CloudFabrix OIA application.
## **Configure** ManageEngine OpManager **for Alert notifications over a Webhook:**
**Step 1:** Login into ManageEngine OpManager UI portal with user account which has enough privileges to create and configure Alert/Alarm notifications.
**Step 2:** Click on **Settings** and click on **Notifications.**
**Step 3:** Click on **Add** button to create a new notification profile**.**
**Step 4:** Click on **Invoke a Webhook** box**.**
**Step 5:** Under Hook URL filed, select **POST** and enter the [Webhook URL](https://oiadocs.cloudfabrix.io/features-guide/alert-watch/alert-sources#create-webhook-for-incoming-alerts-from-different-monitoring-tools) that was created for ManageEngine OpManager alert notifications under CloudFabrix OIA application. Select **raw** as data type and selet **JSON** as payload type. For body content, enter the payload as shown in the code block next to below screen. For request headers, add the below two and set the **Time Out** as 60 seconds. Click **Next**
**Content-Type** => **application/json**
**Authorization** => Basic \ (Optional, this is needed only when Webhook is enabled with HTTP basic authentication)
```
{
"Alert_Id": "$alarmid",
"Alert_Severity": "$stringseverity",
"Alert_AssetName": "$displayName",
"Alert_Message": "$message",
"Alert_AssetType": "$DeviceField(type)",
"Alert_AssetIPAddress": "$DeviceField(ipAddress)",
"Alert_Category": "$category",
"Alert_Time": "$strModTime",
"Alert_Type": "$eventType",
"Alert_AssetEntity": "$entity",
"Alert_LastPolledValue": "$lastPolledValue"
}
```
**Step 6:** Select the check boxes that are needed to be notified and make sure **Notify when the alarm is cleared** option. Select all of the **Severity** check boxes. Click **Next**
**Step 7:** Under **Available Devices,** add all of the monitored assets that need to be notified whenever there is an alert/alarm is raised or cleared as shown in the below screen and click **Next**.
**Step 8:** Select **Apply this profile 24x7** and other appropriate options and click **Next**.
**Step 9:** Enter a profile name under **Give profile name to add** filed and click on **Test Action** and make sure it is successful. Once successful, click on **Save** to save the Webhook notification configuration.
{% hint style="warning" %}
For a successful alert/alarm notification over a Webhook to CloudFabrix OIA application, make sure the cfxDimensions platform is configured with FQDN and CA Signed certificate. Self-signed SSL certificates will cause a failure.
{% endhint %}
{% hint style="info" %}
Additionally, make sure the created Webhook notification profile is associated with all of the monitored assets for their alerts/alarms to be notified to CloudFabrix OIA application. Below screen is for an example on how to associate a monitored asset to a Webhook notification profile.
{% endhint %}
### ManageEngine OpManager Alert Field Mappings:
| ManageEngine OpManager Alert Field | CFX OIA Field | Mandatory |
| --------------------------------------------------- | -------------------------- | --------- |
| Alert\_AssetName +
Alert\_AssetEntity
| Key | Yes |
| Alert\_Message | message | Yes |
| Alert\_AssetName | assetName | Yes |
| Alert\_AssetIpAddress | assetIpAddress | Yes |
| Alert\_Time | raisedAt / clearedAt | Yes |
| Alert\_AssetType | assetType | Yes |
| Alert\_Type | alertType | Yes |
| Alert\_AssetEntity | componentName | Yes |
| Alert\_Category | alertCategory | Yes |
| Alert\_LastPolledValue | lastPolledValue (Enriched) | No |
| Alert\_Id | Alert\_Id (Enriched) | No |
| Alert\_Severity | severity | Yes |