Dynatrace
The following are pre-requisites for creating Dynatrace as a Datasource. It is used for Alert Notifications from Dynatrace and collecting Host/Application Configuration and Metrics & Logs on-demand.
1) Dynatrace SaaS Account
2) An API Key (Created on Dynatrace SaaS portal)
3) One or more Hosts or Applications or Databases being monitored by Dynatrace
Step 1: Login to https://<instance-name>.live.dynatrace.com using your credentials
Step 2: Go to ‘Settings’ → ‘Integration’ → ‘Dynatrace API’

Step 3: Click on ‘Generate Token’, Enter a Name under ‘Token name’

Step 4: Enable below permissions for the API access
- Access problem and event feed, metrics, and topology
- Read log contents
- Read synthetic monitors, location and nodes
- Read configuration
- Log import
- Read audit logs
Prerequisites: Click here for Alert Sources to create a Webhook URL for Dynatrace alert notifications in CloudFabrix AIOps platform.
Step 1: Login to https://<instance-name>.live.dynatrace.com using your credentials
Step 2: Go to ‘Settings’ → ‘Integration’ → ‘Problem notifications’
Step 3: Click on ‘Setup notifications’
Step 4: Click on ‘Custom Integration’ (Webhook)
Step 5: Enter the ‘Webhook Name’
Step 6: Copy & Paste the Webhook URL that was generated for Dynatrace alerts under OIA Administration in the previous section
Step 7: Select ‘Accept any SSL certificate’ option “ONLY” if you want to ignore self-signed certificate warning. (Caution: It is highly recommended to install CA signed certificate on cfxDimensions platform and do not select this option for security reasons)
Step 8: Click on ‘Create basic authorization header’ to add Username & Password for the Webhook (Please refer previous section)
Step 9: Under ‘Custom Payload’, Enter the below Alert fields.
{
"ImpactedEntity":"{ImpactedEntity}",
"EntityID":"{PID}",
"State":"{State}",
"Details":{ProblemDetailsJSON},
"DetailedText":"{ProblemDetailsText}",
"ProblemID":"{ProblemID}",
"ProblemTitle":"{ProblemTitle}",
"Severity":"{ProblemSeverity}",
"ImpactType":"{ProblemImpact}",
"URL":"{ProblemURL}",
"Tags":"{Tags}"
}
Step 10: Select ‘Alerting Profile’
Step 11: Click on ‘Send test notification’ to verify it is able to send a ‘Test Alert’ successfully to cfxDimensions platform.
Step 12: Click on ‘Save’ to commit the Webhook notification settings.
Last modified 1yr ago